Elise

All products purchased from our Site can be exchanged within 07 days only if: Exchange request is made within the stated time frame/limit. 1. The item(s) is faulty, damaged, or defective at the time of delivery. The received product(s) differed from the original order. Anything is missing from the package which was described in the product description at the time of purchase. In such cases, claims can only be entertained if they are made within 07 days of the original order date. 2. Once we receive the item our team will review the damage-once the dispute is settled fairly we will issue a replacement of the same value against the product mentioned in the invoice and send it with the next order made by the customer. 3. In case of exchange customer will be responsible for all shipping, handling costs. 4- Mydrobe does not offer "Cash Refunds". 5- Refunds are offered as wallet amount/ store credit that can be used for future purchases. 6- Courier charges, l